In assessing whether a recommended switch of designated investment products is detrimental to a client, which factor may the Authority have regard to under FAA-N16?
FAA-N16 (para 42) lists factors MAS may weigh in deciding whether a switch is detrimental, including termination penalties, transaction costs without real benefit, whether the replacement product gives a lower benefit at a higher/same cost or the same benefit at a higher cost, and whether it is less suitable. The client's age relative to the representative, scorecard effects, and the origin of the original product are not the stated tests.
Detriment is judged by cost/benefit and suitability of the switch — not the adviser's incentives, the client's relative age, or who sold the original product.
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