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Financial advisory
RES5Financial Advisory Services✓A consumer is unhappy with how an insurer settled a claim of S$8,000 and has already exhausted the insurer's internal complaints process without success. The most appropriate next avenue is to:
A dispute unresolved by the insurer's own process, within FIDReC's monetary limit, is appropriately referred to FIDReC. SDIC pays out only on insurer insolvency, MAS does not adjudicate individual claims, and SCI runs exams — none fit this situation.
PPF (SDIC) is for insurer failure; individual claim disputes go to FIDReC, not MAS.
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