Why is a traveller strongly advised to call the assistance helpline first before acting in a medical emergency abroad?
Evacuation and repatriation must generally be arranged or authorised by the assistance company; a traveller who arranges their own private evacuation without approval may find the cost is not reimbursed, which is why calling first is emphasised.
Believing self-arranged emergency transport will be reimbursed without prior authorisation.
Practise more PGI Travel Insurance questions
Exam-style questions with worked answers, then full timed mocks. Free to start.
Build a daily practice habit — a few exam-style questions a day, with worked answers. Free to start.
Start practising →Original study material mapped to the public CMFAS PGI syllabus. Unofficial, not endorsed by MAS or SCI. Verify figures and rules against current guidance before relying on them.