A life insurance representative with no training in derivatives is asked by a client to advise on a dual-currency investment product. Under the principle of competence, the representative should:
The principle of competence demands that representatives advise or sell only within their sphere of competence and have the moral courage to admit what they do not know, refusing to act outside their area of expertise. The text's example shows a representative should upgrade competence before advising in a new area.
Competence means declining or upskilling — not advising outside your expertise to keep the client.
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