A representative has 2 of 10 sampled cases with Category 2 infractions. On the percentage basis this equals grade D, but on the number-of-cases basis it equals grade B. Which grade does the FA assign for that quarter?
Where a rep has only Category 2 infractions and the percentage basis and the number-of-cases basis point to two different grades, FAA-N20 requires the FA to assign the BETTER of the two grades. Here that is grade B.
The tie-break favours the representative (better grade), not the worse grade, a midpoint, or an automatic E.
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