A structured ILP policy document discloses the upfront sales charge but omits an ongoing administrative charge that the insurer in fact deducts. Why does this fall short of the inception-disclosure requirements?
The policy document must specify all fees and charges, however they are paid — whether by deducting premium or cancelling units (e.g. sales commission, mortality and administrative charges) or from the sub-fund's assets.
Fee disclosure is comprehensive; no charge may be left out because it is small or of a particular type.
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